After browsing a lot of items, I decided to purchase a friendship bracelet and coconut shell earrings from Peruvian shop.
I chose the friendship bracelet because I love making them and I am on a continuous search of good raw materials for it. I find embroidery floss expensive while crochet threads easily frays. I found out this friendship bracelet is made of semi-plastic material similar to the ones used for roosters during bulangs. So I am planning to go to Cebu to look for this material.
The coconut shell earring was so unique that I just have to buy it. When I tried it on, I had problems with the lock because it is just like a coconut midrib stick.
Anyhoo, I am happy with my purchase since it arrived at my doorstep within 24hours! I just wish I consumed all my 300 points coz my account is now left with 50 points. I am continually trying to increase this by logging in daily and playing random games.
If you are going to purchase on Hallo Hallo Mall, buy from one shop only to save on shipping costs.
Drop by this site now and get your freebies!
UPDATE 12/22/2012
I've been receiving a lot of negative comments about Hallohallo site recently. If you are planning to purchase from this site be wary. A lot of people have commented in this post that they have been sccammed and duped by this company.
According to the "victims" they have a bad customer service with lots of orders either canceled or undelivered. Be careful guys!
UPDATE 12/30/2012
While browsing if Arnold Clavio is the owner of Hallo Hallo Mall, I discovered that there are many victims to their scams. Who is helping these people?
Here are some notable comments from www.lakambini.org:
 |
| from www.lakambini.org |
Vamoose!
Ma.Diwata
stress ako till mow hmd pa verify paymemt ko!sbi 24 hrs mg 2 days ma kya!!bat gmum???hay..
ReplyDeletehi maryl i'm sorry to hear this. i hope you received your items now
Deletemabagal? bka naman sadyang delay nila?
Deletewe have the same problem maryl. its been 3 days since i paid via BDO and hanggang ngayon "awaiting payment" pa rin ang order ko. walang hiya.
ReplyDeletehi melissa..i'm receiving lots of complaints for hallohallomall on this site. i hope you received your order already.
Deletebka dumating na bill ng credit card mo endi mo pa natatanggap ang order mo, ipa bitay na yan sa mga abugado
DeleteI paid for my item via paypal on Nov 24. I asked after 7 days via their site when my item will be delivered. Deadma. I emailed after 10 days, deadma pa rin. Until I called and they started blaming their supplier and told me the delivery will be in January etc etc. And the reason why they can't reply to the emails? "Ma'am, 1000 a day po ang emails namin." Am I impressed? No, I have an assistant who will reply to 200 emails in 3 hours if she has to. Don't tell me they don't have the manpower to do that. NO TO HALLO HALLO MALL. Mag Lazada na lang tayo.
ReplyDeletehi iamacheat. i hope you already have your orders by now. Im receiving lots of complaints regarding hallohallomall. and everyday it is becoming interesting. i hope i can help you guys.
Deletetama. dapat ipa ban na ang website na ito o kaya wag natin tangkilikin para magsara na. mga manloloko
Deletegrabe nuh..ambabastos pa ng csr
Deletescam yata to... walang kwenta, tagal ng delivery di mo alam kung kelan darating ang item. two weeks na since i paid my order, hanggang ngayon wala pa din. buti na lang 300 pesoses lang binili ko para subukan, ngayon alam ko na di ko na uulitin to, kakatakot. paano pa kung more than thousands ang binilo mo sa kanila... hay, first impression last...
ReplyDeletehi! it seems like you are not the only one who is facing this problem. i hope to hear updates on your case coz it seems like many victims of this scam are posting their probs here. it would be a good avenue to update each other.
Deletescammer talaga ang site na ito, wlang kwenta mga ustom service arang napulot lang sa gilid ng daan..nakakairita..buti pa noon siguro august september kami unang nag order,maayos yung mga sumasagot ng phone,pero ngayon nakakainit ng ulo parang palengke wlanag mga breeding at tama kayo ganyan sila,sisisihin ang supplier eh dinadaya naman nila tayo kasi sila mismo..oo ang hallo hallo mall mismo ang may ai ng shops na andun,kunwari endi kanila kasi tumatakas sila sa tax ng BIR..
ReplyDeletethe worst online shopping site, scammer po sila, wag po kaung umorder dito ..wag na wag..pki kalat po sa lahat..malapit n magsara ang website na ito.
ReplyDeletecalling mr arnold clavio...kinakaladkad po ang pangalan inyo ng website na ito. scammer po sila, taking money from customers but hindi po namin natanggap mga orders namin. director daw po kayo ng kumpanyang ito at bestfriend ng may ari nito kaya malakas raw kapit nila...totoo ba ito, nakakhiya po, dahil s website na ito masisira reputasyon ninyo. imbestigahan naman ninyo ito
ReplyDeletec'mon, why not ask for a refund then? imposibleng d nila ibigay yon!
Deletewow, pati si arnold clavio dnadamay? hellooo people, again, hindi nga sila scam! may mga nakakareceive ng items, at narerefund naman. try contacting them kasi. kung scam nga yan, noon palang sarado na yan. may mga delays lang tlga ibang shops, pero ung ibang shops naman maayos. ako, shop-owner ako don, at customer din.
Deletetotoo ba? wala na .. sunog na kayo.. alam na namin style ninyo..empleyado ng hallo hallo mall tae ka !
Deletedito lang ako na nakakita ng site na dapat maging mabait ka sa customer service nila dahil pag hindi ka nila na tripan ang gagawin nila iignore na lang nila order mo at icacancel pa ang account mo puking ina yan sa sagot pa lang malalaman mo kung may pinag aralan o nagpapangap lang hays di bale senyo na yung points ko mga timawa
ReplyDeleteI just experienced that! Just today! Napakacrappy ng CSR nila named Kai! Nakakairita!
Deletei like Kai, ang ayoko yong tina.
Deletesinusumpa ko na mamatay na yang KAI na yan tska ilubog sa kumukulong asupre yung tomboy na bisor then ipa shot gun sa ulo yng tina..patayin na sila lahat
Deletetimawa talaga..i agree mag LAZADA na lang tayo, sigurado pang me pondo, me mga advertisement sa internet, sa tv, sa radio at mga diyaryo ... eh ang hallo hallo mall..wagas na wagas sa tagal ng delivery,bka ubos na ang pera nila o baka naman bankrupt na hahahahahahahahah !
ReplyDeletewe ordered gluta, nagbayad po via bdo, worth less than 3k, di na po namin natanggap, ilang buwan na po kami nag e email at tumatawag sa hallo hallo mall pero wala po silang maibigay na concrete na sagot sa amin. nakaka iyak po isipin na pinag ipunan at pinaghirapan ko parang bula lang naglaho, kinuha lang nila payment ko tapos wala na po silang pakialam, nag email na po kami sa abs-cbn para imbestigahan ang scammer n website na ito, hopefully po maipasara na nila, at yung mga me order na almost 3 weeks .. worst po months na ang hinihintay ay mag file na rin po kayo ng complaint sa dti o mas maganda kung me kilala po kayo na media, ipa media ninyo na para di na po dumami ang maloko nila.
ReplyDeletetama ipa media na yan
DeleteNO TO THIS WEBSITE, NOT SAFE TO ORDER, DO NOT SEND ANY CREDIT CARD REQUIREMENT BLAH BLAH BLAH NOR DONT DARE TO USE THEIR UNRELIABLE DRAGON PAY OR ELSE YOUR MONEY WILL BE FLYING LIKE A BIRD. WITH REFUNDS, THEY WILL HIDE HIDE HIDE. NOW THEY GOT YOUR MONEY, YOU WILL GOT A BAD HEART, A WORRY WALLET AND A LOT OF REGRETS WHY YOU CHOOSE THIS WEBSITE TO ORDER, TRY EBAY, OR LAZADA..THEY ARE GREAT SPECIALLY THE CUSTOMER SERVICE, THEY CAN SPEAK ANY LANGUAGE HERE IN HALO HALO MALL THEY CAN ONLY SPEAK DIVISORIA LANGUAGE :)
ReplyDeletethanks for your blog ms diwata, i was about to order but after reading your updated comment for this website and reading reviews from various people, i am hating this hallo hallo mall website, scammers are all over the place and they are hiding on these trash websites. hey mga pilipino, mg order n lang kayo thru points but never na gumastos sa ganitong website. wag na wag. kaawa awa po ang mga nagsulat dito na na scam sila ng website na ito,dapat sila maimbestigahan :( at ipakulong ang may ari nito..ms diwata totoo ba na si arnold clavio ang me ari nito ?
ReplyDeleteMedia should take actions here. Calling also the government to act on this issues, marami na raw ang naloko ng website na ito. ipasara naagad para di na dumami ang biktimang kawawa
ReplyDeleteI'm planning to buy some items in Hallo Hallo Mall. Buti na lng pla, naisip kong mag browse kung merong BLOGS about this online shopping. Thank you for all the posting at hindi ako napasama sa mga nabiktima nila. For all the victims and anyone who can help para mapasara na tong online shopping na 'to, PLEASE do all the effort para wala ng mabiktima pa.
ReplyDeletebuti na lang nabasa ko itong blog na ito. nakatulong na rin sa magbabalak bumili doon.
ReplyDeleteAbout sa lazada.com.ph naku, 2 weeks na hindi pa nila ako narefund. kakaduda na. parang scam na rin. mag research rin kayo about lazada kasi daming negative rin nila, at DECEPTION sa items details nila. ingat.
To be honest, I was satisfied with Hallo Hallo Mall in the beginning. Hindi issue sakin na matagal makarating yung items na inoorder ko kasi I understand na "middleman" lang sila sa transactions. I understand din na matagal sila magreply sa mga inquiries kasi malamang madami silang narereceive na questions. What really ticked me off is their very poor customer service. May kulang dun sa isang item na binili ko sa kanila and I've been trying to contact them. Busy palagi ang phone line nila. I emailed them and received no response. (I gave them more than a week allowance to reply.) So tinry ko magpost sa FB wall nila. Guess what? They removed my wall post and blocked me from from posting in their wall and from commenting and liking on other posts. Apparently, hindi lang ako yung ginanun nila. It is a very immature and unprofessional move for them. I'm planning on taking the issue to the DTI.
ReplyDeleteSa nagyon, inuubos ko na lang yung points na nagain ko sa kanila para hindi masayang. Nakakainis lang kasi nirecommend ko na sila sa madaming tao. Maganda nga kasi malakas sila mamigay ng points. But putting up with their very poor customer service is not worth it.
ay tanga di pala issue sau ang matagal na delivery eh di sana morder ka ng 1 year ahead. bobo ka pala..magbasa ka nga kung ano ang e-commerce para matauhan ka NAGKUKUNWARING CUSTOMER DAW pero empleyado ng hallo hallo mall..
Deletethis blogsite really helps. Thanks guys. Im so happy na maraming tao pa din and concerned citizen. Kung wala ang blogsite na to. baka nabiktima na din ako. Sa lazada, i've been a fan since July and so far, satisfied pa din ako. thanks!!
ReplyDeleteHello guys.
ReplyDeleteHallo hallo mall is the worst online shopping experience I ever had.
They emailed me that they have send me my orders already but when i checked it the courier..nothing..
Hallo hallo mall just get our money and then nothing. They will tell u they have send d items but its not true.
How i really wish the owner of this mall will be punished so they will stop fooling people.
Hi guys. Did some e-digging and came up with this:
ReplyDelete---------------------
Company name -
Hallohallo Inc.
(The company continuously grows with manpower and increasingly develops more strategies
and techniques. The company used to be named as Mediawars Co. Ltd.）
Contacts -
11F Tower 1, The Enterprise Center, 6766 Ayala Av. Makati 1220 Philippines
TEL ／ +63-2-810-1500*
FAX ／ +63-2-556-3333
www.hallohallomall.com
info@hallohallo.ph
Offcers -
CEO ／ Yasunari Okada
Director／ Arnold Clavio
PEZA(Philippine Economic Zone) Certification Number: 10 /-46-IT certified company
source -
Got it from their business proposal viewable here: https://docs.google.com/viewer?
a=v&q=cache:kBegFEVkmjEJ:hallohallomall.com/images/forms/hallohallo_proposal.pdf
+&hl=en&gl=ph&pid=bl&srcid=ADGEEShmBZfG-_2i3zpRbhvXlFVUbYy_-
hXNW_riT3CXskOLghocPfHiCF_x3597uZsxcmrs8zWrrOmQg6Q6WckooaQn6L7SET_VIx0_CIDIdx6mEFTvhEZUPTUoOzV3snwLfL0
ikT8K&sig=AHIEtbQlinqlDgrYuFhSkt44Ux0Grvp2DQ
*Tried calling the number above to no avail. :(
Whois info-
Domain Name: hallohallomall.com
Creation Date - 07/19/2011
Updated Date - 07/20/2012
Expiration Date - 07/19/2013
Registrant -
Yasunari Okada
2-10-20 Yakeno
Crayon Box 1F
Tsurumi-ku, Osaka-shi, Osaka 538-0037
JP
Telephone: 06-6913-9041
Fax: 06-6913-9043
Email: okada@crayon.co.jp
source - http://www.ip-adress.com/whois/hallohallomall.com
----------
MediaWars info (as of 2011) -
MEDIAWARS PHILIPPINES COMPANY LIMITED
Level 2 Makati Stock Exchange Bldg.
6767 Ayala Avenue Makati 1200 PHILIPPINES
Tel +63 2 810 1500 Fax +63 2 810 1501
source - http://mediawars.com.ph/test/company/
----------------
Maybe we can get the DTI to revoke their PEZA certification due to poor customer support. (And maybe
also with Glaiza's agent cause she's endorsing a service with a bad rep... pampasira ng image, pang
contrabida talaga - joke!). Lahat ng may reklamo sa HHM mag meet up sa isang Facebook account! We can
call it the Hallow Mall? Heheheh. Will be posting this on other sites with Hallo rants. Peace peeps!
my God kakaorder ko lang 7 days na ang nakakalipas huhuhu dapat pala nag search na muna ako ng mga blogs bago bumili!!!!! Fucking shit talaga!!! eto mahirap sa ating mga pinoy eh... mga magnanakaw!!!!
ReplyDeleteWOW. Guys, wait lang, order ako ng order dto, may times na mabilis may times na mabagal kasi iba ibang sellers/shops ung inoorderan ko eh. Dumadating naman! Tsaka ung ibang canceled orders ko, narefund naman ng maayos. I ordered a case para sa iphone ko, dumating naman, plus I'm happy with my transaction. Meron pa, I bought a printer sa Countdown, un natagalan, pero dumating din. Hindi naman sila nagnanakaw siguro. Marami din akong friends na narreceive naman ung mga orders nila, plus points ung ibang gnamit na pambayad. Try nyo din kasi, wag puro husga, d naman sisikat un kung scammer tlga. Siguro may pnagdaanan lng mga sellers or suppliers nung mga un ksi dba nagHoliday season. D lang sila naging masaydong ready sa dami ng buyers.
ReplyDeletelokohin mo lelang mo
Deletehi teh! kmsta k n s bgo mong work? Move on teh!!! kya k nwwlan ng trbho e. pkmsta n dn ky 4ever sisteret m. hahaha.
ReplyDeleteI agree, HALLO HALLO MALL is the worst online shopping Mall. Nung umpisa, satisfied pa ako sa service nila. Matagal i-deliver yung multiple orders ko, pero dinagdagan ko patience ko. Naging impatient lang ako because a couple of weeks ago, they told me that within that week, ishiship na yung last order ko. HANABISHI Air Cooler Fan and a Cash Box. That week passed, and I received no delivery. So the following week, I tried contacting them again. I sent them messages, posts and e-mails. And to my dismay, ni isang response wala silang binigay. I sent them an e-mail nung Monday and told them that if they do not reply to my email, I will file a complaint to DTI. Kaya ayun, nagreply. A Customer Service Rep named KAI responded to my e-mail. And here's what she said:
ReplyDeleteThank you for contacting us!
We have sent an email to the seller regarding the shipment.
We apologize for the delay, don't worry though, we will do our best to help you receive the item or cancel the order and refund if necessary.
Sincerely,
KAI - CUSTOMER RELATIONS MANAGEMENT
This was my response to her reply:
I GOT THE ITEMS FOR A VERY GOOD PRICE ON YOUR COUNTDOWN SALE. WHY WOULD YOU CANCEL MY ORDER? I HAVE EVEN SEEN THOSE ITEMS I PURCHASED IN YOUR COUNTDOWN LAST WEEK, I HOPE THAT YOU WILL NOT GIVE ME THE REASON THAT THE SELLER RAN OUT OF STOCK THAT'S WHY YOU'RE THINKING OF CANCELLING MY ORDER BECAUSE THAT IS SO NOT RIGHT. OTHERWISE, I WILL IMMEDIATELY FILE A COMPLAINT TO DTI THAT YOUR COMPANY IS GIVING FALSE / DECEIVING PROMOS. THANK YOU!
So eto ang sagot nya, PLEASE GUYS READ HER RESPONSE. For you to see how CRAPPY this CSR is:
Thank you for contacting us!
YES, we know that you have paid, hence, the status of PAID AND WAITING.
Just be reminded that the items are not with us but with the respective sellers. We only serve as a payment gateway and facilitator to ensure the safety of transactions made in our site.
We apologize for the inconvenience. As per seller, they will ship the items no matter what, they're just experiencing troubles as of the moment with their supplier.
All we need is the consideration, patience, and understanding. If you don't like to wait, then we can cancel the order and process your refund.
We will do that only upon your confirmation.
Sincerely,
KAI - CUSTOMER RELATIONS MANAGEMENT
SO ETO ANG ISINAGOT KO SA KANYA, PLEASE READ:
Don't you think I have waited long enough, Miss? If you were in my shoes, I am sure you will get impatient as well. How could you ask for UNDERSTANDING when you and your company do not even know how to address nor acknowledge the e-mails & messages sent by your customers? Learn to respond to all the posts, messages and e-mails so your customers will not get irked. I am sure you know the phrase "CUSTOMER IS ALWAYS RIGHT". If it weren’t for customers like me you wouldn’t have a job. I may have approached you with a complaint, but I do not want to be addressed with an e-mail that clearly says that you think I am an idiot with the way you said that "YES, WE KNOW THAT YOU HAVE PAID, HENCE, THE STATUS OF PAID AND WAITING."
And oh, I am not cancelling this order. Thanks, Miss!
-- I am sure that I will receive a very disrespectful response to my last reply to her. And if I receive any disrespect from her again, I will immediately call DTI so they can take actions against HALLO HALLO MALL!!!!!!
What a coincidence, we received very similar replies from them... what a scam.
Deleteuu pinag tirik ko na nga ng ITIM N KANDILA ang KAI na ito eh
DeleteDapat tlg syo balahurain eh! Ung SELLER DAPAT KINOCONTACT MO! DAHIL CLA NGDEDELIVER! Monitored lng ng website ang transactions nyo ng seller!
DeleteI have ordered from this site. Nakareceive din ako ng email kay KAI and for me, maayos syang kausap, hindi naman sya disrespectful, iba lang tlga interpretation kapag email. For me, ang bilis naiayos ni KAI ung concern ko eh, sya na nga nagcancel agad para d na matagalan refund ko. Wala namang magagawa ang CSR kung matagal tlga, kasi d nga naman tlga sknila manggagaling ung items. Intindi lang guys. Inexplain lang ni KAI ung side nila. Masyado tayo lahat taranta, pasensya lang naman kailngan.
ReplyDeletebaka naman love letter natanggap mo..hehehe empleyado ka rin ng hallo hallo mall..iisa lang ip address ng mga nagtatanggol sa blog na ito eh
DeleteI don't see anything wrong with what the CSR replied. OA lang yung customer. Mga Pilipino talaga...
ReplyDeletefyi, saw a lot of bad comments for this so called Kai. andaming nega feedbacks.
Deletewell maraming good feedbacks din. try talking to her, really, basta ako natulungan niya ako. hindi lang sya CSR dun guys, mukhang iisang tao lang ang nega feedback.
Deleteay di ka ba pilipino? hulaan ko? ah female NO male NO..eh ano ka? ANIMAL WITH NO PEKS OR TITS hahahahaha ABNORMAL
Deletemay point dn ung customer try nyu dn mranasan na matagalan delivery ng order ksi nranasan ko n dn at pambabastos ntanggap ko khit n ba facilitator lng cla dpat replyan nla customers dhil cla ang may contact s mga sellers ang dting s akin prang hugas kamay p ung csr
ReplyDeleteI've ordered a lot of items na sa Hallohallo eh. Nagkataon lang tlga siguro na nagkaproblema ung mga shops recently. Hindi naman mukhang naghugas kamay ung CSR, inexplain nya lang din ung nangyayare. Parang kunware, sa SM ka bumili, hnd ka naman magrreklamo agad sa SM kung may problema sa binili mong item sa BENCH dba? Kailngan kasi, maging vigilant din tayo sa kung anong shop ung pagbbilhan ntin sa site. Mag make tayo ng inquiries kung pwede dba, meron naman dun. Para malaman kung may stock ba tlga ung seller o hnd. We just need to realize din na hnd pwede lahat spoonfeeding.
ReplyDeletespoonfeeding? san mo yan napulot? they should spoonfed us..why? dahil sa website nila tayo nag order, dahil member shop nila ang nag post ng sale item, dahil sa website nila tayo nag transact ng payment. we all did not know the shop owner, di natin kilala ang may ari ng payment gateway, eh kanino kami dapat magalit at magpa follow up di ba sa hallo hallo mall. they should provide us correct details and updates! pero ang gusto nila tayo mag follow up sa seller, tayo ang kumontak s ginamit nating payment mode center..at sila ano..kumobra lang sa bayad natin then what? try calling their hotline,most of the time it is turned off. seems scam nga talaga sila. beware
DeleteI asked them about the hotline, ang sbe nila, marami talagang tumatawag. Wala silang trunkline pa daw. Intindi lang naman, they are just a payment gateway. Hindi pa ba kayo masaya na may mga status yung orders natin? Alam natin kung shipped, yung tracking no., etc? Kung sa iba yun, wala na tayong habol. Kung wala sila, walang refund-refund yan kung scam! duh.
Deletehindi sila magtatyo ng site na gnyan na maraming tumatangkilik kung scam. hindi yan aangat kung scam. masyado lang oa mga tao. try nyo magkaron ng pasensya. mag mall nlang kayo. masyadong reklamador e...may mga taong nakakakuha ng items, kaya hnd sila narreklamo ng tuluyan. sa shops kayo magreklamo mismo.
Deleteasan ang angat? kelan umangat? kumikita ba kayo? honestly? LIARS GO TO HELL
DeleteCustomer din ako don, masaya umorder. matagal yung 1 kong order pero yung iba mabilis din. Depende nga sa shop yon e.. hindi naman bastos yong customer service nila, nagpaliwanag lang din cguro..
ReplyDeleteread between the lines, do you know how to analyze written words?
DeleteOF COURSE I DO. PEOPLE LIKE YOU SHOULD LEARN TO UNDERSTAND TOO.
Deletei received my fujidenzo!!!! kahit matagal, worth it!
DeleteI've ordered a lot of items sa Hallo Hallo Mall. My first purchase is ang LG Optimus L3 for 2999, and it was shipped 5 days after the status was changed to Paid and Waiting SHipping. I was very happy with the service! Next Item that I ordered was Netbook Lenovo S110C for 7499 and it was shipped after 1 1/2 weeks. I became addict to purchase item on this site so it was followed by Coby Kyros and another Lenovo netbook, the status was changed to shipped but it was never delivered on my address, so i called the CSR. Hirap lang talaga kontakin ng CSR pero once na nakontak mo sila, ok naman cla kasuap. So sa case ko, di daw hallo hallo mall ang may problema, yung carrier daw kasi di mahanap ang address namen. 3 weeks na wala pa din so ginawa ko, i picked up the items on CBL office. That time di pa din ako nagdududa so i purchase another item, which is iphone 4s. Actually i bought this item but my friend paid it to me, so i gave the item to him after i received the it from the courrier. Ang problema dito, i purchased it last November 18, 2012 pa Sunday about 4AM, i bought it for only 14800, pero until now nakapost pa din sya sa site. Ayaw nila tanggalin akahit sobrang tagal na sold out ung item, kawawa naman yung mga bagong makakakita nun dahil parang maeengganyo sila maghintay ng iphone na ganun kamura sa site. Nasundan pa ang mga purchased ko ng ilang toys at kung anu2x pa. Last Dec 21, i purchased a lenovo cellphone worth 599, unfortunately wala daw stock ang supplier so they refund the money that i paid for them immediately. So kahit wala saken ang item, im still satisfied with the service. The last item that i ordered was a nokia N101 using my points last January 11, pero kadarating lang nung Feb 2. Medyo pumapangit n nga service ng HalloHalloMall ngayon, unlike before... but im still happy for the items that i bought to them. super sulit. Basta habaan nyo lang pasensya nyo, di puro reklamo at bad comments :)
ReplyDeleteNote: all items that i bought came from Countdown and Time Sale.
Ang problema lng ngayon nga Hallohallomall ay wala na silang magandang items sa time sale. Sa countdown naman, puro laruan, books at cooking items, bihira na ang mga gadgets!!!
Masasabi ko lang nasasainyo pa din ang desisyon kung gusto nyo bumili o hindi. I will not recommend this site to all, kasi nga we're Filipino na puro reklamo. Kaya kung bibili ka sa site na to make sure na mahaba pasensya mo or else, sasakit ang ulo mo kakaisip kung kelan mashiship ang item mo or kung kelan magpapalit ng status ng inorder mo. GOOD LUCK sa mga oorder!!! :)
TRUE! SIGURO KAYA NAGKAKARON NG MEDYO HND MAGANDANG SERVICE NA KASI PARAMI NA NG PARAMI MGA TAO NAGOORDER, D NA MAASIKASO LAHAT. BAKA NAGAADJUST PADN SILA. KUNG MAY PASENSYA MAS OKAY, SURE NAMAN NA MAKUKUHA YUNG ITEM O MAGREREFUND YAN EH, KUNG D MABGAY NG SELLER. TIWALA LANG.
Deletetiwala lang? maraming order? paano mo nalaman. tsk sabi ko na nga ba, empleyado ka ng hallo hallo mall, hmm mapo promote ka siguro nuh kaya ganyan ka..ay baka ikaw yung nsa hallo hallo mall halimaw thread ng pinoy exchange na kapit sa patalim na ex call center agent na tibo na hindi na matanggap tanggap sa mga call centers kasi na blacklisted, nag kaka edad na kaya nuong matanggap sa hallo hallo mall eh kinangkang yung manager para lumakas ang kapit sa management. nga pala alam na ba ng syota mo na pinag sasabay mo silang 2 ?
DeleteLOL! natawa naman ako sayo madelyn salazar. Empleyado ng Hallohallomall amf! I'm not employee of this company. Di ko kaya sikmurain ang mga bad comments ng mga tao sa site na to. I'm one of the customer who supports them. Well, kung yan paniniwala mo, wala na ko magagawa. Basta ako happy na sa mga items na nakukuha ko. Sobrang tagal lang talaga dumating. In terms of service, rate 1-10, cgro 3 lang mabibigay ko, pero satisfaction sa unit at price i can give 10.
DeleteI have just received my order today. Matagal oo, pero worth it!!!!! Wala nga naman saknila yong items so walang bisa sa knila yong DTI. Hehehe, tinutulungan nga nila tayo mahagilap yong seller eh, kasi pag bumili ka kunware sa ibang seller na nagbbenta lang sa website na multiply or whatsoever, pag nagpalit ng no. yon, wala ka nang habol sa pera mo, eh dto sa Hallo Hallo, pag naggago yong seller irrefund ka padn nila kasi nahahabol nila. Mas safe.
ReplyDeletepaano mo nasabi yan. naks niloloko tayo ng hallo hallo mall. basahin ninyo maigi ang post na ito, halatang yung empleyado pa rin nila ang nag post. maging mapanuri at wag magpaloko
DeleteGot my item na! worth it ang wait! >:)
ReplyDeleteI purchased a book from the Countdown. I used some points and deposited P300 thru Dragonpay. Second transaction kasi 'to and the first order was hassle-free naman. My payment was verified last January 12, and the order status was changed to Paid and Waiting Shipping. Unfortunately eh till now same and status. I emailed customer service and replied that the seller will ship the item in 2 weeks. Then nothing happened. I followed up with the customer service again after a week, replied they will contact the seller daw. I sent them an email yesterday but no reply yet. It's very irritating and I won't purchase from this site ever again. It is written in their contract that if the item has been on Paid and Waiting shipping for more than 5 days they will automatically cancel that and refund the money. Mine has been for almost 4 weeks now pero wala pa silang action. Worst eh the link of the item when I try to open it eh "Page not available" na. Good thing I have screenshots of all the item details and transaction status. My cousin naman ordered also what happened eh they cancelled the order but the item was already paid. Customer Service advised her to contact Dragonpay kasi error daw on Dragonpay's part. But she pointed out that it wasn't Dragonpay's fault but their fault for suddently cancelling the order. They changed the status to Paid and Waiting Shipping yesterday. So di pa rin alam kung weeks na naman aabutin. Hassle tong site na to.
ReplyDeleteI LOVE HALLO HALLO MALL! <3 BOUGHT SO MANY ITEMS THERE! I GOT ONE ORDER FREE FROM COUNTDOWN BECAUSE IT REACHED THE 00:00:00 TIME. I AM SO HAPPY!
ReplyDeletei also got a free item! yung pang collector's item. kala ko nung una di ibbgay ehh, pero shnip pala as in.
Deletesige lokohin mo sarili ko. post mo comment mo..malaking halakhak talaga !
Deletemukhang nagsama sama ang mga EMPLEYADO ng HALIMAW na website para iangat ang durog,wasak,nilalangaw na reputasyon nila. LMAO ipaskel ba naman ninyo ang pangalan ni ARNOLD CLAVIO AT GLAIZE Dito eh. hays sige, lokohin ninyo po ang mga sarili ninyo, matatalino na ang mga ONLINE BUYER, nag uumpisa pa lang kayo,sadsad na agad kayo, nabuksan na ba ninyo ang website ng mga MLALAKING KUMPANYANG kalaban ninyo like LAZADA, napakalayo !!!! pampalengke lang ang website ninyo na napaka pangit ng design, siguro below minimum pasahod ninyo kaya walang ka effort effort parang gawa lang ng 1st year sa web design. Mas bagay sa inyo ang HALLO HALLO online WET MARKET. kelan ba yung refund ni johnlyn sagusay, ibalik ninyo na, nga pala pakihanap ninyo sa yahoo group yung HALLOW MAWL pati na rin sa facebook, we are 400 members and counting, mag sisignature campaign kami sa PEZA at DTI.
ReplyDeleteMUKHANG BITTER OH. HAHAHAHA.
Deletereceived an ARROGANT reply with the same CSR named KAI, she is really something ah, i am complaining on the PAN that my wife ordered last December but we never received it, COD payment, after emailing hallo hallo mall,nag reply the so called CSR KAI,i think she has a problem, does she knows what a CSR means, she seems to have hydrocephalus :) kasi mainit agad ang mga words ninya sa email na natanggap namin. 1. it is your website who has problem with your delivery, dapat apologetic kayo di ba,hindi yung parang harrasment na we will just cancel and refund !! ikaw ba naman ang lumagay sa katayuan namin umorder at mahigit 2 months na nag aantay bigla kang babanat ng cancel and refund, gusto kita makilala at masungalngal at bigwasan ka.
ReplyDeletesi kai tumulong saken nung nagkaproblema ako sa seller. para saken ok sya, kausapin mo kaya sa phone, iba kasi pag sa email lng eh. lalo na pag galet, iba paginterpret!
Deletewhat exactly did she replied na arrogant? she seems to be really helpful when i talked to her on the phone. wag nyo ilabas sa mga csr yan, nagttrabaho lang din mga yan. sa shops kayo magalit, mga shop owners, ireport nyo para d na makabenta sa hallo-hallo. yun lang yun.
Deletewow! people! it's not the CSR's fault! c'mon, at least they are trying to help! kung iba yun, malay nyo tnakbuhan na kayo! magisip naman, grabe mga tao dto. if you're educated enough, you will understand. kahit ako tumagal orders ko pero I don't blame the CSRs for it. Nakareceive ako ng compensation kasi cnancel ng management ung order ko dahil matagal na nga. nirefund naman nag maayos tpos plus additional pang points. Hindi naman kasalanan ng mga empleyado yun don, kung makapagsalita parang kala mo, sila nagsship ng items, sila nagpapadala eh, hindi nga, payment gateway nga lng sila. tumutulong lang sila. kumbaga walang takas ang sellers kung mangscam nga, and ibabalik sayo pera nyo kapag nagkaproblema. hindi pa kayo kuntento dun!
Deletegrabe mag reply, todo todo ang hamig ?! maging totoo kayo sa mga tao
Deletenaks ! talagang nag research pa kayo para hanapin ang pangalan ng may ari ng hallo hallo mall. thinking about it, kung di sila SCAM bakit papalit palit sila ng pangalan at address ng mga opisina ? sa website nila pino promote nila yung Star Movies Cafe, kung saan kumain kami ng family ko last January 4, maganda ang ambience at may mga shows pa pero sumakit ang tiyan ng 2 pamangkin ko after eating yung parang spaghetti nila, sa San Juan De Dios kami bumagsak! gusto ko sana idemanda ang restaurant na iyon dahil nakita ng mga doctor sa ebak ng 2 pamangkin ko na me bacteria raw yung nakain nila pero my mother stopped me, tsk tsk ! kaya mga kabayan ko, wag na po tangkilikin ang Hallo Hallo Mall at Movies Cafe, Japanese na lahi ng mga nang rape sa mga LoLa natin. For sure sasali ako sa Yahoo Groups ng mga galit at naloko ng Hallo Hallo Mall. Sumali na rin kayo !
ReplyDeletewala akong alam na office nila. hello, lazada ba alam nyo kung san? ebay? metrodeal? zalora? wala silang pnopost na office kasi nga online site sila. duh...ang ung movie stars na restaurant, napakaganda! mga tao makapanira lang eh, kung anu ano na ssbhin, cnoconnect pa mga bagay-bagay para lang majustify ung di naman kajustify-justify na point. haaaaay mga pinoy...
Deletefyi anonymous employee of hallo hallo mall, mukhang you are not checking their websites, office address of these websites are posted online, kahit nga i google mo, lumalabas ang address nila unlike sa hallo hallo mall..no address talaga, isa pa me order option pa ang lazada na you can pick up your ordered items sa mismong office nila, di mo rin alam yan nuh .. duh
Deletegrabe i called the hotline today and to my dismay on process pa rin refund ko, for the longest time,its been a month 8 days and 6 hours to be exact. wala ba kayong pondo para ibalik sa amin ang binayad namin. this is a clear scam and these people who are commenting about a good service might be their people ehem their robots. there is 95% of irate customers than pleased customers, cant you guys see it? you are all working on a company na halos pati kaluluwa ninyo hanggang janitorial services ay sinusumpa ng mga tao, wake up call ! wag naman ninyo hayaan na niloloko ang kapwa ninyo pinoy wag ganyan please we paid these orders from our wallet and hard work tapos ang value ng online shopping is hassle free but it seems that kayo pa nagpapainit ng ulo namin. you should realize that !
ReplyDeleteCheck the website, check the facebook, if it's a scam then why are people still patronizing it? It's just that there are people who have a better understanding of what an online shopping is all about. Sisihin ba mga empleyado? Kung scam nga ang Halohalomall, hindi yan lalaki nang ganyan. Bumili nalng kayo sa mall, tingnan natin kung may makita kayong cheap and affordable items na original, etc. Masyadong mainitin mga ulo nga tao ngayon, kaya nagiging panget ang impression sa mga Pilipino eh.
Deleteas what everyone is saying, dine delete po ninyo ang mga post namin sa facebook, hindi po kauo upfront, at paano namin matitimbang ang mga bagay bagay kung magaganda lang nababasa namin, have you gone a sales marketing training. the truth is 90% would post a comment regards a bad service but only 3% will announce a good service and the rest will be a deadma customer. now! seeing your facebooks it seems na minamaniobra ninyo ang comments and a big percentage is not true, most likely gawa gawa lang na accounts para kunwari me positive feedbacks. this company should have a training ground, hindi yung kun saan saan o kani kanino lang ninyo inaasa ang reputasyon ng kumpanya. like this employee imbes na sumagot in professional way, pam palengke ang sagot ninyo sa mga reklamo, sa palagay ninyo ba it will solved the problems. NEVAH !
Deleteay uu nga mga empleyado rin ng hallo hallo mall yung nag co comment ng positive dito, malabong me 0% kasi ako naka follow sa website nito pero never ko nakita yung 0% , planted lang para sa promotion strategy, ang galing ninyo manloko ng kapwa ninyo.
ReplyDeleteempleyado din sumisira, mga dating empleyado, feeling ko. this is turning out to be an entertaining blog! hehe
DeleteOOOOHHH, HALATANG IISANG TAO LANG NAGCOCOMMENT NG NEGA NA GANITO. IBA TALAGA PAG BLOGS, KAYANG MAGANONYMOUS NG MGA TAO. HAHAHA.
Deletenakakatuwa ang paranoia ng blog na ito. paranoid silang pareho :)
DeleteAng On line shopping dapat Fast and Hassle Free, bakit ako magpapasensiya sa mahigit isang buwan na delivery? i ordered at Ebay USA , got my package in 4 days to be exact. also done business with Amazon where i got my Nexxus in a week. its all outside Philippines pero nauna pa dumating kaysa sa order kong Cuttlery Set from Bahay bahayan, almost 3 weeks na po pero hanggang ngayon hindi pa rin dumarating, no response from seller, deadma rin ang hallo hallo mall sa mga emails ko and worst they deleted my facebook comment and blocked me. Before ordering to this site, think a hundred times, baka mabilang kayo sa amin.
ReplyDeletePACANCEL NYO NALANG KUNG NATATGALAN KAYO. KUNG GUSTO NYO NG MADALIAN, EDI MAG MALL NLNG! PINILI NYO MAGONLINE SHOPPING EH, GNUN TALAGA. PASENSYA GUYS. NAKAILANG ORDERS NAKO DTO SA HALLOHALLO NUNG UNA DUDA PAKO, PERO MAAYOS PALA. NAKUKUHA KO ITEMS KO LIKE IPAD MINI NG SOBRANG MURA, MEDYO MATAGAL LNG PERO NAKUHA KO PADN. MERON NGA AKONG INORDER NGAYON EH IPHONE 5 NAMAN, AND SHIPPED NA! EXCITED NA AKO! =))))))) SAN KA BA MAKAKAKITA NA MAY MAKUKUHAAN KA NG GNUN KAMURA? LEGIT PA! PASENSYA LANG TLGA GUYS!
ReplyDeleteKung natatagalan kayo sa order nyo now, next time, wag na kayo magorder sa same shop na yun. Ganun lang naman e, pag d kayo satisfied sa service nung shop, palit ng shop, wag agad isisi sa halohalomall. parang nga sa mall diba, pag d satisfied sa penshoppe, edi sa oxygen bumili. d mo naman isisisi sa mall un e. common sense lang.
ReplyDeleteI HATE THIS TINA NA CSR NILA. GALIT SUMAGOT EH. I EVEN EMAILED THE SITE TUNGKOL DOON. I HOPE MAREPRIMAND SYA.
ReplyDeletesame here, when i called nga naririnig ko pa yung pag singhot niya, me sipon ata siya nuong nag follow up ako last friday pra sa refund ko. stress na sila sa kapalpakan ng process and management nila hahahahahaha
Deletesino ba itong bitterness ng bitterness? are u a customer , a seller o mas malamang ay employee? ikaw lang kasi nag co comment ng pagtatanggol sa hallo hallo mall. di kita masisisi but commentors here are legit din katulad ng sinasabi mong legit ang kumpanya mo, hindi lang naman kami sa website ninyo nag oorder, maski sa iba pa,but as online shoppers,we tagged those who are worst and not suprisingly ang hallo hallo mall ang number 1, ingat na lang kayo sa mga existing customers ninyo, now that your company is the worst ever, ang mga fraud na lang ang most likely na oorder sa inyo. goodluck, madelyn here from pila,laguna.
Deleteguys, paki basa na lang ang comment ng dating shop owner sa hallo hallo mall, she speaks truth :) wag ninyo pansinin si anonymous kasi pang gulo lang siya, and to posters, please always indicate your nickname sa yahoo groups para ma tag namin as legit ang comments ninyo. thanks
DeleteGuys, kalma. Again, kung scam sila bakit marami paring nakakreceive ng items? Ba't marami paring nagvvisit ng website? Kulang lang sa psensya guys, tao rin naman mga andun. Plus, hindi nyo ba naisip na baka ung mga gumagawa lng ng blogs eh ung mga dating empleyado nila o mga naninira lng tlga ng site? Plus, wag sobrang galit s CSRs! Sa shops kayo magreklamo kasi gnagawa naman ng Hallo lahat para matulungan tayo eh. Ako nagcredit card ako, pero nareversal naman. Tsaka partner nyan BDO, smart money, gcash, dragonpay, so ba't makikipartner mga companies na ganon kung scam toh? ISIP lang.
ReplyDeletefrom your words na dating empleyado..seems you are just a seond rate company, kasi kung maays kayo walang magagalit na empleyado sa dating kumpanya nila dahil kung alam nila na mabuti ang kumpanyang pinanggalingan nila hindi nila ito sisiraan kahit ano pa ang rason ng pag alis nila ?
DeleteWell I think, Kai has helped me with lots of my complaints. Kung hindi niya ako tinulungan, hindi ako magiging kampante. I'm happy with their service. All you need to do is to contact them and treat them like employees or working people also. Wag agad galet, hindi naman nila kasalanan yun. Buti nga andiyan sila to facilitate. Think people, hindi lang tayo ang customers nila, marami. So we have to do our part na we make follow-ups. Filipinos are worthless.
ReplyDeletefilipinos are worthless ?? wrong choice of word ka ata iha. are you referring to yourself ba?
Deletea customer service does not object or does not make yabang asal to their customers kahit pa magmura yan o magbagsak ng phone. me attitude talaga ang mga csr ninyo. this is not the first and i think not the last complain to his certain girl.
DeleteNaiinis ako sa mga tao na ganyan, panay reklamo! kasi ako nakuha ko orders ko e tapos kung makasira yung iba kala mo walang narreceive talaga! eh pano naman yung mga tao na nakakuha talaga ng items sa murang halaga? syempre nlalabanan namen yung mga naninira...
ReplyDeleteI reported a csr named TINA. Nung nakausap ko siya sa fone ibang klase. nagreport ako sa halohalo...may nakausap naman ako MERL ba yon? parang bago na sumasagot ng telepono. hehe. mas okay, pati yong kai. it pays to report. hehe
ReplyDeletei agree, it pays to report,but are they doing something, i think not, sabi kasi nun zel o cel o sel ata na kausap ko bago lang daw sila duon, ano ba yan linggo linggo ata bago ng bago ang mga empleyado nila. nakakainis na, wala ka makausap n maayos, seems they dont know what theyre doing
DeleteWait lng po ah sabi nyo kase scam yung hallo hallo mall pero po may nagcocomment nmn na my nakakarating ng items panu po naging scam yun? cguro po eh merun kase cla nung build your own shop...kung nakikita niyo yun kse my iba na humahawak nung ibang items makikita nyo nmn na iba ibang name yun nakalagay kya po cguro nadedelay yung mga items nyo kse yung humhawak nung ibang items ibang tao..kaya po ganun..hawak lng po ata nila yung my mga countdown na items.. check niyo po..
ReplyDeleteThe worst shopping site. Sa customers siguro okay sa kanila kasi they can have items for free by purchasing through points. Pero kawawa po mga sellers dito. I was once a seller in this site. But I already closed my shop sa kanila. Sa una, okay naman sila. Pero nung nagtagal, pumangit na.
ReplyDeleteVery poor customer service. No one replies to your emails. I ship orders promptly yet they don't settle my payment on time. Just imagine you have to wait 10-15 days para mabayaran ka at mabalik ang puhunan mo tapos made-delay lang? :|
They put shipped orders into pending status even if you already provided update from the courier and even if the customer already received the item/s at kahit na nagpost na mismo sa message board confirming na na-receive na talaga. They don't contact customers to verify kung na-receive na ba o wala. Ganyan sila katamad. Gusto nila ikaw lahat magtrabaho. Di sila nagbabasa ng updates sa message board basta copy+paste lang ang notifications nila wala silang paki-alam.
They delete negative comments in their FB page and mark them as spam and block people instead of communicating properly and provide answers. Ang laki2x ng commission nila, up to 10%+15pesos per transaction pero sobrang pangit ang service!
I already closed my shop dahil sa sakit ng ulo na dulot nila sa akin. Sobrang stressed talaga ako. It's not worth it. Sa mga sellers isip2x muna bago mag-open ng shop dito. Okay lang sila sa umpisa, pero sa katagalan lumalabas na ang tunay nilang kulay!
di bale sis, i think you are better off to that site kung na stress ka lang din
Deletehi rainbow mist, grabe naman pala ang hallo hallo mall na mag charge sa mga sellers nuh, looking back sa mga previous comments, nakita ko na na galit ang mga customers, galit ang mga empleyado at dating empleyado at lalo na ang mga sellers. kung matalino talaga ang mga nagbabasa, they are warned na ! yung mga nag co comment na natanggap nila ang items nila at mga anonymous na nag tatanggol sa hallo hallo mall seems to be a patriot employee of the site or binayaran to comment good for them. kung percentage ang ag uusapan 98% says that you SHOULD NOT TRUST NOR ORDER @Hallo hallo mall. Maging mapanuri at matalino po tayo sa pag order online.
ReplyDeleteano name ng group link nmn oh pati ung link ng sa pinoy exchange
ReplyDeletepeople, normally, ang comments tlga na mkkta dto would be negative kasi syempre, ung mga nainis sa pagaantay na angrefund nlng, mga out of stock items, magbblog tlga yan, maninira, eh pano naman ung mga nakaakreceive? they don't need to look for blogs like this and comment. tandaan, hnd sila aangat kung SCAM nga! maraming nakakareceive, maraming bumibili, only a few ung mga walang patience sa pagaantay, at d nakakaintindi na payment gateway lang nga sila. they are trying their best to help us, lahat marrefund ng tama kung d matanggap ung item, or ung iba makukuha tlga medyo delayed lang dhil sa ibang sellers. mga sellers naman, kaya yan pnepending kasi dba they have to make sure na hnd fraud! kung hnd ka fraud hnd ka matatakot na ipending at imbestigahan, it's actually a good process for safety ng buyers and sellers. i have a shop there so I know. I even order via creditcard, and i've received a lot of ordered items. eh kung mga naninira lang mga nagpopost dto? good thing i came upon this site. nakakainis lang for my part na okay naman ang nabbgay sakn service. just so you know.
ReplyDeleteFor others scam, for others not scam. People speak of their experience and hindi ibig sabihin nun nanghuhusga agad. Ang iba may good experience ang iba naman nightmares. Masisisi mo ba sila kung iyon ang naranasan nila? Pag nagbayad ka ng tama, you should also expect right service.When you search the net for Hallo Hallo Mall reviews, ang daming negative feedbacks. Point here is: “aantayin mo pa ba na maranasan mo ang naranasan ng iba? “ Why risk your hard-earned money kung makakabili ka naman sa ibang trusted and proven na. Former seller ako dito sa site na ito. When I started I was very positive kahit na marami akong nababasang negative feedbacks dahil OKAY naman ang naging experience ko sa kanila. Pinagtatanggol ko pa nga ang Hallo Hallo noon pag may nagpost sa FB page nila ng negative. I ignored the complaints dahil sa isip ko isolated case naman siguro un. Pero nang tumagal na, nade-delay na ang payout ko. Dapat nga eh palitan na nila ung payout sched nila dahil hindi naman nila sinusunod. Ang mga shipped orders ko naging pending. Di na mahagilap ang customer service. Kahit mag-request lang ng approval for shop reviews para naman kahit papano mataas rating ng shop ko dahil pinaghirapan ko naman din un, ang tagal ma-process. Halos araw-araw akong nage-email walang action. Buti nga ako nade-delay lang ung payout ko, pero ang ibang sellers hindi nababayaran nang tama. Nung open pa ang FB wall nila, maraming sellers ang nagrereklamo dahil sa hindi sakto ang nare-receive nila at hindi binibigyan solusyon ang mga complaints nila. Hihintayin ko pa ba na hindi ako mabayaran bago ako matauhan sa kabulukan ng sistema nila? Wag na, salamat na lang, tama na ung delay.
ReplyDeletekami po hindi na nabayaran,25 completed orders po, naiiyak na nga ako pero sabi ng mister ko ipagpa sa diyos nalang daw namin kc ganyan talaga ang bisnis me mga duhapang sa pera, baka un mga pera na naitakbo nila sa atin eh yun ang pinuhunan nila duon sa bago nilang negosyo na Star Movies. napakarami na rin po kasi akong nakausap na mga customers na hindi pa nila nairerefund simula 2012. pati mga shopowners na hindi binayaran ng tama.
DeleteAnd I know the reason kung bkt pending ang orders. Nakalagay naman dun s notification s message board dba? Ang di lng marunong mgbasa ang di nkakaalam. Ang tanong sila s Hallo Hallo Mall ngbabasa b cla? Kahit nag-confirm n dun s message board ang customer n na-receive n ang order bkit kelangan p i-pending? Kahit ung customer n ang nag ‘COMPLETE‘ sa transaction pending p rin?
ReplyDeletei agree with u anonymous, this is my worst experience doing business online. first, hallo hallo mall is not flexible on their paying scheme,no gcash no smartmoney no banKO no debit cards..andaming di pwede, paano na lang kaming nsa probinsiya na hindi naman available bawat kanto ang mga bangko..kasi take note di rin pwede ang mga rural o lokal banks ng mga probinsiya. ang nangyari nakapag ship na kami ng maraming items, pero umabot na sa 25 na tao yun ay hindi pa rin kami nabayaran nuong tumawag ang asawa ko to follow up kami pa sinisi at galit pa yung csr na Tina kasi kami daw me pagkukulang...ambobo di ba. ngayon hindi pa rin kami nbbyaran at mukhang nanuba na ang hallo hallo mall at winner na sila dahil naitakbo na nila ng bonggang bongga ang puhunan namin. sabagay sa CSR pa lang ninyo nakikita na ang buong pagkatao ng Hallo hallo mall.
ReplyDeleteso far okey naman ang naging experience ko s CSR nla
Deletei just registered with HalloHallo Mall last Feb15, may nakita kasi akong good deal sa countdown sale nila. i used the free 100 points din and paid the item kinabukasan (feb 16) thru dragonpay option (sa BDO ako nagbayad). then saka ko palang naisipan na mag-search ng reviews about this online mall. medyo natakot ako dahil ang daming negative reviews and pagdating ng wednesday wala pa rin dumadating na item sa akin. i contacted hallohallo mall and they replied i should contact the seller thru an option sa account ko. nagreply naman ang seller telling me that i will receive the item early this week. but nagulat ako nung saturday (feb24, exactly a week after my payment) dumating na ung item. kanina i received an email telling me na na-shipped na ang item and i will receive it in 2-10 days. delayed lang cguro ang updates nila, but i am happy with my transaction, i got the item with 60% off (thru coundown sale) and received it in 7 days (free shipping)
ReplyDeleteHi
ReplyDeleteNung umpisa i was dissappointed sa naging order ko kase inabot ng almost 28 days para ma send un order ko... yung second order ko naman dumating lang ng 5 days after ng makapag order ako. So I decided to put up a store in Hallo Hallo. I Ship the day na I received the confirmation na nagbayad na ang client. So in turn, 1-3 days natataggap na ng client yung items ko. Ang natatakot ako ngayon. Madami nakong receivables sa Hallo Hallo. Sana naman yung mga client na nakatanggap ng items ko, iclick agad yung COMPLETED para naman makasingil agad ako. Minsan may prublema din sa buyers, hindi lang sa sellers. OKEY sa akin ang HALLO HALLO. MORE POWER!!!
TRY NYO ULET SILA. MADAMI N NABAGO. kase automatic n system nila kapag 10days na hindi nagclick ang client ng order completed na. At okey na ang CSR nla. Maayos naman ang naging experience ko kahit nung una na delay un oder ko. Ngayon eh mabilis na. Malamang meron din talaga na na encounter sila na bad seller. Middleman lng kse sila eh. Hope na maging okay na nga pangmatagalan.
ReplyDeletematagal na po yang automated system nila. After 10 days automatic talaga magco-complete na ung transaction. Un nga lang kahit completed na pine-pending pa rin. Good for you positive ang experience mo sa kanila.
DeleteNag back read ako pero mukhang hidni na approve yong first na post ko.. oh well baka ayaw ng moderator.. hehehee
ReplyDeleteI love Hallo Hallo Mall.. Dami kong cusomters sa kanila dahil sa points hehe!
ReplyDeleteMadami lang talagang inggit na ibang sites na naninira!
Also, I really like shopping here :)
ReplyDeleteKahit seller ako nakakaearn din ako ng points!
More power Hallo Hallo! Deadma lang sa mga naninira :)
Pag negative ba ang comment naninira agad??
ReplyDeleteMasisisi mo ang ibang customers o sellers kung hindi maganda ang experience nila sa Hallo Hallo Mall?
Sa lahat ng may positive experience sa site na ito then good for you.
Sa may mga bad experiences naman it's a lesson learned for all of us.
Don't attack people just because of their negative experience.
Sa tingin niyo ba kung kinausap sila ng maayos at binigyan pansin at solusyon ang mga complaints nila maghahanap yan ng mga blogs para lang mag-comment?
You are free to post your experiences here after all this is a review.
got interviewed last week. yes hiring po ang hallo hallo mall under mediawars. actually po parang every 2 weeks meron silang hiring. tomboy yung bisor na nag intview sa akin. nkakainis kausap kasi nag nose bleed ako sa wrong use of words wrong grammar hahaha and you know what, totoo pala yung mga wite ups na walang sss phlhealth bir o pag ibig sa company na ito. CALLING CALLING D.O.L.E! even i was offered for a final interview raw dun sa manager niya,coz i pass the caterpillar exams nila and of course passed the initial interview..eh wala na akong balak bumalik pa sa opisina nila noong nagtanong ako kung ano ang benefits maliban sa basic pay..eh wala na raw as in basic pay and overtime. now i know kung bakit walang nagtatagal na empleyado at kung bakit every 2 weeks hiring sila. u can check it sa jobstreet :)
ReplyDeleteayts.. one thing more :) ive learned na yung mga tao dito sa blog na ito na nagtatanggol sa hallo hallo mall or saying na customer daw sila na natatanggap ang items nila TURNS OUT to be EMPLOYEES of Hallo Hallo Mall din pala..its part of their job , they have people na taga blog at taga front as customer pero sila sila rin pala. nakakahiya naman po sa kanila. This company is pitiful, tsk paano ko nalaman? coz i ask kung ano ang job description ng office staff nila and this so proud tomboy na bisor told me that we need to back up the compamy whatever it takes pati ang pagsagot sa blogs at pag front as happy customer
ReplyDeleteWORST ONLINE WBSITE
ReplyDeletei ordered last december..MARCH na at wala pa rin ! tinangay na nila ang pera ko. i paid thru credit card.
ReplyDeletegrabe naman po ang hangin sa utak ng mga CSR ninyo. paiba ibang tao ang kausap ko. wla ba kayong permanenteng empleyado. basura ang department na ito. PUKINANG INA MO KAI ka ambaho ng bunganga mo wala kang modo siguro dati kang POKPOK na pinulot ng kumpanyang yan. tae ka!
ReplyDeletebongga ang blog na ito :) losers to losers LAZADA still on TOP and this website..still struggling and soon to disappear :)
ReplyDeleteI reached your blog through Google. I'm looking for people who has the same issue as mine. When I first joined hallohallomall December last year, I am hesitant to order items because it might be a scam. So I waited for a month or so until I was able to come up with 250 points.
ReplyDeleteDecember 17, 2012
I saw an item on Countdown Sale which was the maped 6 pcs protractor and triangle set worth P176.30. I ordered it and waited for it since the post said it will take 10-15 days for the shipment. I got an email confirming my order too.
January 10, 2013
I logged in on the website and checked if it has been shipped but I didn't get any response. I saw another item which was a dress worth 427.20 pesos so I used my remaining 236 points to place the order and requested for a COD so I can pay the remaining P191.20 when I got the item.
January 17, 2013 - I received an email from Hallo Hallo mall saying that my item has been shipped. The next day, I got it.
I was impressed by the fact that they allow COD so I thought of ordering more items from the site so after that I ordered 5 more items for the following months. I also log in everyday to earn more points and to check if there are new items that I can buy.
March 13, 2013
I logged in on the site to check on my orders since I have only received 1 out of 5 orders that I have placed. On the log in page, I entered my username and password as I remember it; however an error returned "the username/password is invalid."
I don't remember changing my password and so I tried to retrieve my account details using the forgot password link. When I submitted the form it told me that there is no account associated with that email or with that username.
WTF! I don't remember changing anything or deleting my account in the first place. How am I going to receive my orders then? I'm also 100% sure that I did not violate any site rules that they might have according to their TOS: http://hallohallomall.com/terms-of-use.html
I sent them a message and I will let you know as soon as I hear from them.
Let me know if anyone here experienced the same problem.
I reached your blog through Google. I'm looking for people who has the same issue as mine. When I first joined hallohallomall December last year, I am hesitant to order items because it might be a scam. So I waited for a month or so until I was able to come up with 250 points.
ReplyDeleteDecember 17, 2012
I saw an item on Countdown Sale which was the maped 6 pcs protractor and triangle set worth P176.30. I ordered it and waited for it since the post said it will take 10-15 days for the shipment. I got an email confirming my order too.
January 10, 2013
I logged in on the website and checked if it has been shipped but I didn't get any response. I saw another item which was a dress worth 427.20 pesos so I used my remaining 236 points to place the order and requested for a COD so I can pay the remaining P191.20 when I got the item.
January 17, 2013 - I received an email from Hallo Hallo mall saying that my item has been shipped. The next day, I got it.
I was impressed by the fact that they allow COD so I thought of ordering more items from the site so after that I ordered 5 more items for the following months. I also log in everyday to earn more points and to check if there are new items that I can buy.
March 13, 2013
I logged in on the site to check on my orders since I have only received 1 out of 5 orders that I have placed. On the log in page, I entered my username and password as I remember it; however an error returned "the username/password is invalid."
I don't remember changing my password and so I tried to retrieve my account details using the forgot password link. When I submitted the form it told me that there is no account associated with that email or with that username.
WTF! I don't remember changing anything or deleting my account in the first place. How am I going to receive my orders then? I'm also 100% sure that I did not violate any site rules that they might have according to their TOS: http://hallohallomall.com/terms-of-use.html
I sent them a message and I will let you know as soon as I hear from them.
Let me know if anyone here experienced the same problem.
sakin po.. 7-10 days daw ship na ung item,, ngaun 11 days na.. hindi pa naguupdate sa COD shipped.. COD approved parin
ReplyDeleteHi, you can send all your complaints against HalloHalloMall to:
ReplyDeleteMA. CAROLINA I. CARBONELL
Officer-in Charge
Consumer Assistance and Protection Division
Email : dtincrlegal@yahoo.com
Kindly show proof of credit card charge/payment slips and email exchanges between you and the merchant’s customer service.
I have already filed mine and its awaiting prioritization, pls do the same.
naku ADMINISTRATOR na scam ka na ng hallo hallo mall..kunwari me offer na points pero pag ginamit mo ika cancel nila order mo.
ReplyDeletei ordered last december, got confirmation and received an email from hallo hallo na it was shipped na raw kaya i waited..date check:march 23. until now wala pa rin yung na i ship na raw nila na canon printer ko worth 3200. and when i emailed them, this certain Kai told me na nai ship na. as in pinipilit niya na naiship na ito.punyeta naman,bakit ako magpa follow up wasting my time and galitin ang sarili ko kung totoo naman na WALA pa sa akin ang item. you should contact your shipping or courier at hindi ako ang uutusan mo na tumawag sa courier ninyo. ITS YOUR RESPONSIBILITY IDIOT Girl.
ReplyDeletehere in hallo hallo, it seems that they are not proffesional or not competent on their business. should be close !
ReplyDeleteread other blogs na may reklamo s hallo hallo mall. nag file na sila ng complains sa dti.
ReplyDeletei ordered in lazada, sony experia, 3 days lang natanggap na ng mother ko and it was provincial delivery pa. samantalang sa hallo hallo mall million years na ang nakalipas.wala pa rin :)
ReplyDeleteWell in my case i have a different story, I've ordered
ReplyDeletean Item (edifier speaker) which cost around P2500 in the
mall but on their countdown sale I was able to get it at
only P2100 including my 100 points. Since I'm really
planning to buy a set of speaker I Bought the item last
01/15/13. I received an email regarding my order and i
was informed that i need to send copy of my credit card
and Valid ID. I have provided the necessary info for
credit card verification in less than 24 hours. My order
status was changed to Paid & Waiting Shipping as of
01/17/12. My order is in this status for 7days. After a
week I have received an email that my order was
cancelled due to unresponsive seller issue blah, blah,
blah. They told me that I can convert the money into
points that I can use for other items but i refused as I
want a full refund so a credit reversal was filed as of
01/25/13 that should be completed in 15 banking days
according to them. Unfortunately as of today 04/03/13 I
dont see this reversal on my credit card. It's almost 3
mos since i made this order but still hallo hallo mall
failed to address my concern. I have tried to email them
countless times but they just keep on telling me that
they already forwarded the concern to the billing dept
for review. They gave me a phone# 702-6000 loc. 58186
702-6000 loc. 58524 to inquire about my refund and i
found out that it's BDO customer service. My thinking is
that they use BDO to process their online transactions.
I spoke with a person named Raine and she verified the
transaction made on 01/15/13 but she told me that they
never receive any request of credit reversal on the said
transaction. Raine dont have a phone# for hallo hallo
mall. I'm trying to contact hallo hallo mall @ (632) 478
4444 since the day my order was cancelled but no one is
answering the phone and much of the time the line is
unreachable for some unknown reason.
Their countdown sale is tempting but no one will sell an
Item for P0.00. The first time I saw their website there
is an item IPAD MINI that was sold for only $6665 and I
was convinced that i should try my luck. But if you will
visit their website everyday believe me, that IPAD MINI
is still there until now including the other items that
was sold at a very low price. It's just their marketing
strategy to get more and more people believe them. It's
up to you guys if you will trust them but for me, NEVER
AGAIN.
mg-3 weeks na ung order ko! di ko padin nattanggap!
ReplyDeleteAko one month na, cancel ko na lang daw at magrefund. Wala pa raw silang nong item na iyon, eh bakit nagpopost pa sila sa countdown kong wala na silang maibigay sa customer.
ReplyDeleteyes true, it just marketing strategy.. they want to promote their site and get more people to be deceive. i just waste my time...
ReplyDeletea very satisfied customer here! :)
ReplyDeleteI love this site! I've been getting Free items since nagopen ako ng account sa kanila.. love their point system!
Actually, I really like this site, sobrang entertaining yung mga items nila, yung tipong di mo basta basta makikita sa Mall or sa ibang websites! I've been getting Free items since nagopen ako ng account sa kanila.. love their point system too. So far ang only concern ko lang is mahirap inavigate yung system nila.. :(
ReplyDeleteI don't know what's hapenning in hallohallomall recently. Dati when I purchase ok naman. But recently whenever I purchase, the web page of the items I bought become unavailable (Page Not Found). Then nothing will happen - not even an order update or status from the seller. So I always ended up asking for order cancellation. Kaya puro points lang gamit ko to prevent being scammed.
ReplyDeleteTsk..tsk... bakit kc dpa umamin na SCAM tlga ang pesteng hallo hallo mall n yn... ng try dn ako umorder jn. Walang dumating. Nganga... ang taas na nga mag presyo ang kkpal pa ng muka mga walang kunsensya... buhay pa kyo cnusunog na mga kaluluwa nyo. Daig nio pa demonyo sa gnagawa nyo...
ReplyDeleted naman scam, nakabili ako twice na.. last march ata un using cc.. problem sa kanila, di pala na-iistock ung mga items nila unlike lazada/zalora.. may mga independent seller pala sa site tapos ung hallohallomall parang middleman ang dating.. mahirap patakbuhin ang ganung sistema lalo na minsan mismong seller ang magulo. ang website ok naman. di uubra ang ganyang sistema kc alam mo naman sa mga pinoy, mainitin at walang pasensya.
ReplyDeleteDi sila scam. I have a shop with them and so far, wala kong problema.. I hope they last kasi it's so rare for companies like them to provide chances sa mga gustong mgbukas ng business na maliit lang budget gaya ko..
ReplyDeleteso thumbs up for them.
Good for those who have a nice experience with hallohallo, but unfortunately parang mas marami ang may bad experiences sa kanila. Not only those who bought but also those who opened a shop with them and not to mention yung mga former employee mismo nila na may bad experiences din mismo sa hallohallo. tsk tsk tsk!
ReplyDeletehello!! wag naman kayong maghusga... i am a shop owner sa hallo and buyer din at the same time... lahat ng transaction sa akin eh pinapadala ko ung items nila and lahat din ng naging transaction ko eh natanggap ko din naman liban nga lang dun sa countdown kc medyo matagal tagal bago dumating,,, some items took 1 month bago matanggap... wag nyo naman po lahatin... kung may bad experience kayo dati i think na improved na nila yun sa ngayun... yung mga cancelled items eh refunded naman yung points na nagamit...
ReplyDeleteAnonymousMay 21, 2013 at 5:21 PM
ReplyDeleteI don't know what's hapenning in hallohallomall recently. Dati when I purchase ok naman. But recently whenever I purchase, the web page of the items I bought become unavailable (Page Not Found). Then nothing will happen - not even an order update or status from the seller. So I always ended up asking for order cancellation. Kaya puro points lang gamit ko to prevent being scammed.
in reply to this: kc po page not found eh tinanggal na po ung item na yun kaya di na po makita... kasi may mga seller po na hindi nakikipag communicate sa mga buyers kahit ilang beses kanang nagtanong.. i tried that too... but ako di ko po ginawa yan sa mga buyers ko... i always communicate with them para alam nila status ng mga items or kung natanggap me npo ba ung confirmation... dahil yoko magka-problema sa mga buyers ko... kaya pinangangalagaan ko silang mabuti... kahit bago pa akong seller ng hallo eh maganda naman po ung resulta... nasa pagdadala lang po yan ng mga costumers kasi... kaya po ok po ung snegosyo ko sa hallo... wala po akong problema between hallo and my costumers... marami npo akong customers at lahat po cla eh natanggap po ung item ko kc pina follow up ko po un...
I for one, also have bad experienced with the site. I ordered a tablet for P8990.00 paid thru credit card of my friend. They emailed me and told me it was fraud, and I need to send some requirements to justify that I have the right to use the credit card. I send 3 ids of my friend and also the credit card photo as well (but I covered the security code at the back). I though it was ok, so I was excited for the tablet that I ordered.
ReplyDeleteI for one, also have bad experienced with the site. I ordered a tablet for P8990.00 paid thru credit card of my friend. They emailed me and told me it was fraud, and I need to send some requirements to justify that I have the right to use the credit card. I send 3 ids of my friend and also the credit card photo as well (but I covered the security code at the back). I though it was ok, so I was excited for the tablet that I ordered.
ReplyDeletebut the next day they ask for further info, like billing statement, authorization letter and more ids, failure to comply within 24 hours will result to cancellation of order,
so I have it cancelled cause my friend and I will not see each other for 3 days.
The bad thing is, they already charge the card, which they said is fraud.
And was told that i will be refunded after 15 banking days.
I check sites and reviews and found out that there are so many customers who are not refunded. so I keep on waiting now, what should I do?
I was expecting these items yesterday since according to their Order
ReplyDeleteConfirmation Email that Items are expected to arrive within 2 to 7
working days or more depending on the shown shipping period on the
item information chosen by the seller. And just to let you know those
items I've chosen don't have IMPORTANT NOTES (saying shipping period
is 2 to 30 days, excluding holidays or it will be coming from U.S.) .
So, I sent a message to each (I purchased 4 items) to make a follow up on the order following those steps indicated in their Order Confirmation email.
They've indicated there too, that all items being sold on their website
is with the respective sellers. But I'm a bit confused receiving the
same answers quoted below
"Dear ______
Good Day,
Thank you for choosing Countdown Shop for your purchase!
Please be advised that my shipping period is between 2 to 30 days,
excluding holidays.
I apologize if I won`t be able to ship your item right away as I do
not keep stock with me to avoid having "bad stock". Thus, I still have
to wait for the delivery from my supplier before I can ship it out to
you.
Rest assured that I'm always doing the best I can to deliver the
orders placed on my shop at the fastest possible time. Thank you in
advance for your patience & understanding.
Thank you!"
Sincerely,
Countdown Team"
What's happening? Aren't they consistent with their time frame? They
should have indicated when to ship the item BEFORE they TAKE the
payment so the customers know when and what to expect before they
pay.
So there’s no guarantee when these items will arrive because these
items are supposed to be a birthday gift.
This is an inconvenience! Nobody replied to me since then. Maybe you can.
You may want to try Goods.ph the items are good there compare to hallo hallo mall mas safe pa. They also give free 300 GC when you register.
ReplyDelete